Support for Customers
Since a player is trusting the online casino with their hard-earned money, the quality of support provided by the platform becomes a crucial factor. The customer support is handled through live chat, telephone, or email. A representative is available through these options throughout the year. At the moment, customer support is available only in English, but the highly qualified and trained staff will be able to provide any assistance regarding the platform.
In terms of ease of use, live chat would probably rank the highest among the customer support options. The live chat can be accessed by a player irrespective of the device, as it is available on tablets, mobile, or desktop. The live chat icon is easily available on the homepage to initiate a connection with the professionals. For those who need dedicated assistance over the phone, there is a telephone number, which operates from 7 AM to midnight, available for UK users. The email support option is unlikely to be preferred much unless if the user wants to exchange documents over an issue or query that they may face on the platform.
Licenses and Accepted Countries
All British Casino is a gambling company that is recognised by the UK Gambling Commission. A respected regulatory body in the world of online casinos, the UK Gambling Commission is quite strict about various facets when issuing licenses. A mere sign that All British Casino holds this license is a testament to its reliability and security. This online casino takes a decent number of measures so that users can feel safe on the platform. One of the crucial options would be a firewall protection system, which is also backed up by a sophisticated encryption system.
All casino games on this platform have been audited and verified for fairness. All British Casino is also open to many players from around the world, as it is not restricted to just British players. However, there are some key countries that are on the restricted list that can act as a determining factor for global players to sign up. Yet, the restriction is not something out of the blue, as almost every online casino has a similar list in order to comply with the regulatory body.
Features to Help in Responsible Gambling
All British Casino takes a lot of effort in making sure that players get complete control of their gambling activity on the platform. One can set limits to different parameters from the platform so that they do not gamble excessively or beyond their control. Some of the key elements that can be set are:
- Bet limit
- Loss limit
- Deposit limit
- Time limit
These features can be found within the ‘Responsible Gaming’ section. The bet limit makes it possible to control the wager that will be made on a daily, weekly, or monthly timeframes. Similarly, the loss that a player incurs during this time period can also be kept within a defined range so that users are able to avoid emotional or revenge gambling. The time limit feature can be used to make sure that players are able to access the gambling feature only in selected hours of the day. Finally, the deposit limit is a feature that can be used to prevent players from bringing in funds greater than the originally intended figure.
All British Casino manages to cover all the requirements that one would expect from an online casino. There is a large assortment of games to provide entertainment for several hours. Even though there are some negativities – like the absence of some prominent titles – in the gaming section, the sheer volume of titles offered by the online casino certainly makes up. The welcome bonus manages to provide some decent numbers, but it is a big disappointment to see that All British Casino does not offer a strong list of offers. The online casino segment is usually big on bonuses for existing players, but All British Casino takes a different approach.